Customers support

 

Speed and support to customer, our daily routine at work

Quick and qualified answers to requests coming from all over the world, this is our customer support.

Already during our first contact with the customer, we strive to give our support, answering pertinently in short time.

Our staff is organised and competent, today 95% of the incoming requests are answered within 48 hours. The customer is a real value for us; customer support, so, is for us a major goal: we follow our customers kindly and competently from the first contact to the long-lasting consolidated partnership.

Expertise and cordiality

We strive to anticipate our customers’ requests, also through a highly oriented problem-solving approach. We face and solve problems, supporting our customers worldwide, both in developing customized solutions and supplying standard products.